eCatholic incident

Website Editing Errors

Minor Resolved View vendor source →

eCatholic experienced a minor incident on April 20, 2017, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2017, 12:44 PM UTC
Resolved
Apr 20, 2017, 01:27 PM UTC
Duration
42m
Detected by Pingoru
Apr 20, 2017, 12:44 PM UTC

Update timeline

  1. investigating Apr 20, 2017, 12:44 PM UTC

    Some customers are reporting an error when trying to edit their website. Our development team has been notified and we are currently looking into the issue.

  2. identified Apr 20, 2017, 01:15 PM UTC

    Our development team has identified the issue and should have it resolved soon.

  3. resolved Apr 20, 2017, 01:27 PM UTC

    There was a minor issue database table issue that cause this error for a few customers. It has now been resolved and our team will continue to monitor it throughout the morning.