eCatholic incident

Slow load times

Minor Resolved View vendor source →

eCatholic experienced a minor incident on February 15, 2018, lasting 2h 48m. The incident has been resolved; the full update timeline is below.

Started
Feb 15, 2018, 03:17 PM UTC
Resolved
Feb 15, 2018, 06:05 PM UTC
Duration
2h 48m
Detected by Pingoru
Feb 15, 2018, 03:17 PM UTC

Update timeline

  1. identified Feb 15, 2018, 03:17 PM UTC

    Some sites are experiencing slow load times this morning. The slowness is related to yesterday's News and Events modules issue and our team is currently working on fixing the issue. We hope to have the fix in place within an hour. We will update you once load times return to normal. Thanks for your patience.

  2. monitoring Feb 15, 2018, 04:08 PM UTC

    We have deployed a fix for the News and Events module issue that we were having yesterday and this morning. Load times for all sites appear to be humming along as normal. We will continue to closely monitor load times for all sites. If you experience any other issues, please contact our Support Team. Thanks!

  3. resolved Feb 15, 2018, 06:05 PM UTC

    The previous patch was successful and things are running great.