eCatholic incident

Email Subsystem Offline

Notice Resolved View vendor source →

eCatholic experienced a notice incident on June 22, 2020 affecting Websites, lasting 4h 42m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2020, 09:25 PM UTC
Resolved
Jun 23, 2020, 02:08 AM UTC
Duration
4h 42m
Detected by Pingoru
Jun 22, 2020, 09:25 PM UTC

Affected components

Websites

Update timeline

  1. identified Jun 22, 2020, 09:25 PM UTC

    We have identified an issue with our email subsystem and ability to send any emails from our platform. We are investigating a solution.

  2. monitoring Jun 22, 2020, 11:34 PM UTC

    As of 5:30 PM Central emails are sending again through the system. We are continuing to monitor the situation.

  3. resolved Jun 23, 2020, 02:08 AM UTC

    The email subsystem is operational and all emails are now sending again.