eCatholic incident

eCatholic Payments Submission Issue

Minor Resolved View vendor source →

eCatholic experienced a minor incident on January 8, 2021 affecting Donation Forms, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2021, 02:50 PM UTC
Resolved
Jan 08, 2021, 03:35 PM UTC
Duration
45m
Detected by Pingoru
Jan 08, 2021, 02:50 PM UTC

Affected components

Donation Forms

Update timeline

  1. investigating Jan 08, 2021, 02:50 PM UTC

    We are currently investigating an issue where payments are not completing successfully. Our development team is actively investigating, and we will post here as updates become available.

  2. identified Jan 08, 2021, 03:04 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 08, 2021, 03:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 08, 2021, 03:35 PM UTC

    This incident has been resolved.