eCatholic incident

eCatholic LIVE Player Issue

Major Resolved View vendor source →

eCatholic experienced a major incident on January 8, 2021 affecting Live Streaming, lasting 5h 26m. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2021, 12:55 PM UTC
Resolved
Jan 08, 2021, 06:21 PM UTC
Duration
5h 26m
Detected by Pingoru
Jan 08, 2021, 12:55 PM UTC

Affected components

Live Streaming

Update timeline

  1. investigating Jan 08, 2021, 12:55 PM UTC

    Users are reporting an error when trying to play a live broadcast. Facebook and YouTube syndication may also be impacted. However, archives are appearing and can be played back after a live broadcast has finished. We are investigating this issue with the eCatholic LIVE player and have notified our partner Streamspot about the issue.

  2. monitoring Jan 08, 2021, 03:11 PM UTC

    A fix has been implemented and eCatholic LIVE player functionality has been restored. We are monitoring the results.

  3. resolved Jan 08, 2021, 06:21 PM UTC

    Our partner StreamSpot has confirmed the issue has been resolved.