eCatholic incident

eCatholic LIVE Outage

Critical Resolved View vendor source →

eCatholic experienced a critical incident on April 7, 2021 affecting Live Streaming and Admin Portal and 1 more component, lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2021, 08:51 PM UTC
Resolved
Apr 07, 2021, 10:57 PM UTC
Duration
2h 5m
Detected by Pingoru
Apr 07, 2021, 08:51 PM UTC

Affected components

Live StreamingAdmin PortalArchivesSyndication

Update timeline

  1. investigating Apr 07, 2021, 08:51 PM UTC

    Our partner Streamspot (powered by Subsplash) is reporting that the eCatholic LIVE API is down. As a result, eCatholic LIVE streaming, archives, and syndication are currently not available, and the Admin Portal cannot be accessed. Our partners are currently investigating.

  2. identified Apr 07, 2021, 09:44 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 07, 2021, 10:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 07, 2021, 10:57 PM UTC

    This incident has been resolved.