eCatholic experienced a major incident on May 19, 2022 affecting Donation Forms, lasting 4h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Donation Forms
Update timeline
- investigating May 19, 2022, 01:03 PM UTC
BluePay, the payment processor for eCatholic Payments, has reported an outage. Donation and Payment forms for eCatholic Payments are displaying an error as a result. We will post an update to this issue as soon as the BluePay issue is resolved, at which time the Donation and Payment forms will once again be functional. Status updates from BluePay are available here: https://status.bluepay.com/
- monitoring May 19, 2022, 01:11 PM UTC
BluePay has implemented a fix and is now monitoring, Donations and Payments forms are now available.
- resolved May 19, 2022, 05:12 PM UTC
This incident has been resolved; all systems are stable.