eCatholic incident

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Minor Resolved View vendor source →

eCatholic experienced a minor incident on December 19, 2018 affecting Donation Forms and Websites, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2018, 01:32 PM UTC
Resolved
Dec 19, 2018, 03:31 PM UTC
Duration
1h 58m
Detected by Pingoru
Dec 19, 2018, 01:32 PM UTC

Affected components

Donation FormsWebsites

Update timeline

  1. investigating Dec 19, 2018, 01:32 PM UTC

    We are currently investigating this issue.

  2. identified Dec 19, 2018, 01:57 PM UTC

    While deploying maintenance updates to one of our servers, the database was momentarily inaccessible. This rendered some sites unable to load, but they are now operational.

  3. resolved Dec 19, 2018, 03:31 PM UTC

    This incident has been resolved.