eCatholic incident

BluePay Gateway Down

Major Resolved View vendor source →

eCatholic experienced a major incident on August 2, 2019 affecting Donation Forms, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2019, 12:41 PM UTC
Resolved
Aug 02, 2019, 12:51 PM UTC
Duration
10m
Detected by Pingoru
Aug 02, 2019, 12:41 PM UTC

Affected components

Donation Forms

Update timeline

  1. investigating Aug 02, 2019, 12:41 PM UTC

    We've been made aware that the BluePay payment processing gateway is currently down. BluePay is aware of the issue and currently working to resolve the issue. This is impacting transaction processing with eCatholic Payments. We'll keep you posted, or you can also subscribe to updates directly from BluePay here: https://status.bluepay.com/

  2. resolved Aug 02, 2019, 12:51 PM UTC

    This incident has been resolved; all systems are operational.