eCatholic incident

Websites outage

Critical Resolved View vendor source →

eCatholic experienced a critical incident on June 6, 2024 affecting Donation Forms and Websites and 1 more component, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2024, 10:44 PM UTC
Resolved
Jun 06, 2024, 11:32 PM UTC
Duration
47m
Detected by Pingoru
Jun 06, 2024, 10:44 PM UTC

Affected components

Donation FormsWebsitesSite CachePayments CenterDonor Accounts

Update timeline

  1. investigating Jun 06, 2024, 10:44 PM UTC

    We are aware of an issue with websites not serving traffic.

  2. investigating Jun 06, 2024, 10:45 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 06, 2024, 10:53 PM UTC

    Websites should now be serving traffic normally. We'll continue to monitor the fix.

  4. resolved Jun 06, 2024, 11:32 PM UTC

    This incident has been resolved.