Ebbot Outage History
Ebbot is up right nowPingoru has recorded 18 incidents for Ebbot: 18 in the last 12 months and 12 in the last 90 days.
Incidents, newest first
Major October 16, 2026 Product Guides is down 13m Product Guides (Product Guides)
Started Oct 16, 2026, 02:29 PM UTC· resolved Oct 16, 2026, 02:43 PM UTC
- investigating Oct 16, 2026, 02:29 PM UTC
Product Guides went down.
- resolved Oct 16, 2026, 02:43 PM UTC
Product Guides recovered.
Major October 15, 2026 EbbotGPT Completion is down 17m Ebbot GPT (EbbotGPT Completion)
Started Oct 15, 2026, 06:00 AM UTC· resolved Oct 15, 2026, 06:18 AM UTC
- investigating Oct 15, 2026, 06:00 AM UTC
EbbotGPT Completion went down.
- resolved Oct 15, 2026, 06:18 AM UTC
EbbotGPT Completion recovered.
Minor October 5, 2026 EbbotGPT generation degraded performance – Ebbot GPT (Ebbot GPT), Ebbot GPT (EbbotGPT Completion)
Started Oct 05, 2026, 12:06 PM UTC· resolved Oct 05, 2026, 12:06 PM UTC
- resolved Oct 05, 2026, 12:06 PM UTC
We are experiencing degraded EbbotGPT generation performance, causing answers to possibly take longer to generate than normal. We are actively investigating the issue. Update 2026-10-05 17:28 CEST: Issue has been resolved, we apologize for any issues this may have caused.
Minor September 30, 2026 Database connectivity issues – Ebbot EU - OVH France - This section is for you who uses ebbot.eu as application url. (ebbot.eu)
Started Sep 30, 2026, 01:26 PM UTC· resolved Sep 30, 2026, 01:26 PM UTC
- resolved Sep 30, 2026, 01:26 PM UTC
We are experiencing database connectivity issues, causing intermittent failure on all services in Ebbot EU. This seems to impact our automations product the hardest. We are investigating the issue. Update 2026-09-30 15:43 CEST: The issue has been identified and mitigated. We will continue monitoring the platform to ensure the applied fix resolves the issue. Update 2026-10-01 14:26 CEST: Our monitoring confirms that the issue has been resolved.
Minor September 23, 2026 Mobile website display issue following chat widget update. – Google Cloud - Finland. - This section is for you who uses v2.ebbot.app as application url. (v2.ebbot.app), Ebbot EU - OVH France - This section is for you who uses ebbot.eu as application url. (ebbot.eu), Google Cloud - Canada - This section is for you who uses ca.ebbot.app as application url. (ca.ebbot.app)
Started Sep 23, 2026, 07:43 AM UTC· resolved Sep 23, 2026, 07:43 AM UTC
- resolved Sep 23, 2026, 07:43 AM UTC
Following an update to the chat widget, some customer websites displayed a white overlay on mobile devices, obscuring the underlying page. This was caused by an improvement to zoom behavior on iOS devices interacting unexpectedly with default styling included in our custom CSS template. We rolled back the chat widget to the previous version, resolving the issue. We are updating how mobile positioning interacts with custom styling and expanding our compatibility checks to prevent this from happening again. We apologize for the disruption this caused.
Major August 11, 2026 Some services are down 11m Ebbot GPT (EbbotGPT Completion)
Started Aug 11, 2026, 04:01 AM UTC· resolved Aug 11, 2026, 04:12 AM UTC
- investigating Aug 11, 2026, 04:01 AM UTC
EbbotGPT experiencing degrading performance causing some requests to time out.
- resolved Aug 11, 2026, 04:12 AM UTC
The issue causing degraded performance for EbbotGPT has been resolved. We are continuing to monitor the situation.
Minor July 28, 2026 Investigating Automations Platform Degradation 1h 13m Ebbot EU - OVH France - This section is for you who uses ebbot.eu as application url. (ebbot.eu)
Started Jul 28, 2026, 08:01 AM UTC· resolved Jul 28, 2026, 09:14 AM UTC
- investigating Jul 28, 2026, 08:01 AM UTC
We are experiencing an issue with the Automations Platform. Automations may be unresponsive or failing at this time. The team is on it, and we'll provide updates shortly.
- resolved Jul 28, 2026, 09:14 AM UTC
We have identified the root cause and automation is now working as intended.
Minor July 11, 2026 Issue affecting EbbotGPT and intent detection 36m Google Cloud - Finland. - This section is for you who uses v2.ebbot.app as application url. (v2.ebbot.app), Ebbot EU - OVH France - This section is for you who uses ebbot.eu as application url. (ebbot.eu), Google Cloud - Canada - This section is for you who uses ca.ebbot.app as application url. (ca.ebbot.app), Ebbot GPT (Ebbot GPT) and 1 more
Started Jul 11, 2026, 07:57 AM UTC· resolved Jul 11, 2026, 08:33 AM UTC
- investigating Jul 11, 2026, 07:57 AM UTC
We are currently experiencing issues with EbbotGPT.
- resolved Jul 11, 2026, 08:33 AM UTC
The incident has been resolved. We are continuing to monitor the situation.
Minor July 7, 2026 Issue blocking dataset updates 2h 33m Google Cloud - Finland. - This section is for you who uses v2.ebbot.app as application url. (v2.ebbot.app), Ebbot EU - OVH France - This section is for you who uses ebbot.eu as application url. (ebbot.eu), Google Cloud - Canada - This section is for you who uses ca.ebbot.app as application url. (ca.ebbot.app)
Started Jul 07, 2026, 08:43 AM UTC· resolved Jul 07, 2026, 11:16 AM UTC
- investigating Jul 07, 2026, 08:43 AM UTC
We are currently experiencing an issue causing new dataset updates to fail. We are working on resolving the issue.
- resolved Jul 07, 2026, 11:16 AM UTC
The issue has now been resolved, and dataset updates should be functioning normally again. The disruption was caused by an underlying infrastructure issue overnight with our cloud provider.
Minor June 26, 2026 Automations Service Disruption 2d 20h Ebbot EU - OVH France - This section is for you who uses ebbot.eu as application url. (ebbot.eu)
Started Jun 26, 2026, 02:30 PM UTC· resolved Jun 29, 2026, 10:40 AM UTC
- investigating Jun 26, 2026, 02:30 PM UTC
We are currently investigating an issue affecting our Automations service, which is causing intermittent interruptions. As a result, some customer workflows may not be executing as expected.
- resolved Jun 29, 2026, 10:40 AM UTC
The issue affecting our Automations service has been fully resolved. The root cause of the interruption has been mitigated, and all customer workflows are now running as expected.