Easypay PT Outage History

Easypay PT is up right now

Easypay PT had 4 outages in the last 2 years totaling 1h 15m of downtime — averaging 0.2 incidents per month.

There were 4 Easypay PT outages since April 17, 2026 totaling 1h 15m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.easypay.pt

Minor September 8, 2026

Degraded payment processing

Detected by Pingoru
Sep 08, 2026, 03:15 PM UTC
Resolved
Sep 08, 2026, 04:30 PM UTC
Duration
1h 15m
Affected: Single PaymentsFrequent PaymentsSubscription PaymentsOut PaymentsPay By Link
Timeline · 4 updates
  1. investigating Sep 08, 2026, 03:15 PM UTC

    We are currently experiencing degraded performance affecting payment processing. Some payment requests may fail or experience increased response times. Our team is investigating the issue and working to restore normal service.

  2. investigating Sep 08, 2026, 03:54 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 08, 2026, 03:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 08, 2026, 06:32 PM UTC

    The issue has been identified and resolved. All services are operating normally. We apologise for any inconvenience caused.

Read the full incident report →

Notice July 2, 2026

SMS delivery disruption

Detected by Pingoru
Jul 02, 2026, 05:13 PM UTC
Resolved
Jul 02, 2026, 05:13 PM UTC
Duration
—
Affected: Backoffice
Timeline · 1 update
  1. resolved Jul 02, 2026, 05:13 PM UTC

    Between 05:00 and 18:20 (Lisbon time, WEST), SMS messages were not delivered due to an issue with an upstream dependency. During this period: * Users with SMS-based two-factor authentication were unable to log in to the Backoffice. * New account registrations could not be completed because phone verification was unavailable. * Pay By Link customers did not receive payment links via SMS. As of 18:15, SMS delivery has been restored, and all affected services are operating normally. We apologise for the inconvenience caused.

Read the full incident report →

Major April 22, 2026

MB WAY payments failing due to TLS certificate validation issue

Detected by Pingoru
Apr 22, 2026, 08:58 AM UTC
Resolved
Apr 22, 2026, 08:58 AM UTC
Duration
—
Affected: Single PaymentsFrequent PaymentsPay By Link
Timeline · 1 update
  1. resolved Apr 22, 2026, 09:09 AM UTC

    We experienced failures affecting MB WAY payments due to TLS certificate validation errors when calling the SIBS Payments API. From 23:58 UTC to 08:58 UTC, users were unable to complete MB WAY payments due to TLS certificate validation failures when calling the SIBS Payments API. The issue was caused by an outdated CA certificate bundle in our runtime environment, which did not trust the updated certificate chain presented by the SIBS API. The issue has been resolved by redeploying the affected service with updated CA certificates. Other payment methods were not affected. All systems are now operating normally. Root cause: outdated CA trust store in application container.

Read the full incident report →