Easypay PT experienced a minor incident on September 8, 2026 affecting Single Payments and Frequent Payments and 1 more component, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Single PaymentsFrequent PaymentsSubscription PaymentsOut PaymentsPay By Link
Update timeline
- investigating Sep 08, 2026, 03:15 PM UTC
We are currently experiencing degraded performance affecting payment processing. Some payment requests may fail or experience increased response times. Our team is investigating the issue and working to restore normal service.
- investigating Sep 08, 2026, 03:54 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 08, 2026, 03:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 08, 2026, 06:32 PM UTC
The issue has been identified and resolved. All services are operating normally. We apologise for any inconvenience caused.