EasyContact incident

Desconexión de servicios

Critical Resolved View vendor source →

EasyContact experienced a critical incident on August 6, 2025 affecting Portal Web and Android and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2025, 05:04 PM UTC
Resolved
Aug 06, 2025, 05:26 PM UTC
Duration
21m
Detected by Pingoru
Aug 06, 2025, 05:04 PM UTC

Affected components

Portal WebAndroidBackend APIiOSPágina Web

Update timeline

  1. investigating Aug 06, 2025, 05:04 PM UTC

    Estamos investigando la causa del problema

  2. identified Aug 06, 2025, 05:14 PM UTC

    El fallo esta siendo causado por fallas en el proveedor de Internet. Estamos investigando

  3. resolved Aug 06, 2025, 05:26 PM UTC

    Los servicios se han reestablecido