EasyContact experienced a critical incident on April 11, 2026 affecting Portal Web and Android and 1 more component, lasting 3h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Portal WebAndroidBackend APIiOSPágina Web
Update timeline
- identified Apr 11, 2026, 01:52 AM UTC
Se presenta intermitencia con el suministro eléctrico en uno de nuestros data centers
- resolved Apr 11, 2026, 05:18 AM UTC
Los todos los servicios se encuentran nuevamente operativos