EasyContact incident

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Critical Resolved View vendor source →

EasyContact experienced a critical incident on April 11, 2026 affecting Portal Web and Android and 1 more component, lasting 3h 26m. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2026, 01:52 AM UTC
Resolved
Apr 11, 2026, 05:18 AM UTC
Duration
3h 26m
Detected by Pingoru
Apr 11, 2026, 01:52 AM UTC

Affected components

Portal WebAndroidBackend APIiOSPágina Web

Update timeline

  1. identified Apr 11, 2026, 01:52 AM UTC

    Se presenta intermitencia con el suministro eléctrico en uno de nuestros data centers

  2. resolved Apr 11, 2026, 05:18 AM UTC

    Los todos los servicios se encuentran nuevamente operativos