e-Boks incident

Driftforstyrrelser på den offentlige Digital Post løsning / The public sector´s supplier of Digital Post experiences operational disruptions.

Notice Resolved View vendor source →

e-Boks experienced a notice incident on May 27, 2025 affecting Public Digital Post, lasting 3h 25m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2025, 08:15 AM UTC
Resolved
May 27, 2025, 11:40 AM UTC
Duration
3h 25m
Detected by Pingoru
May 27, 2025, 08:15 AM UTC

Affected components

Public Digital Post

Update timeline

  1. investigating May 27, 2025, 08:15 AM UTC

    "Udbyderen af offentlig Digital Post oplever i øjeblikket driftsforstyrrelser. e-Boks kan stadig tilgås for post fra private virksomheder. ------------------------------------------------- The public sector´s supplier of Digital Post experiences operational disruptions. e-Boks can still be accessed for mail from private companies."

  2. investigating May 27, 2025, 09:57 AM UTC

    Digital post continue to investigate this issue

  3. identified May 27, 2025, 11:06 AM UTC

    The issue has been identified and a fix is being implemented.

  4. identified May 27, 2025, 11:23 AM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring May 27, 2025, 11:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved May 27, 2025, 11:40 AM UTC

    This incident has been resolved.