e-Boks incident

Problemer på den offentlige NemLog-in / There are problems with the public NemLog-in solution

Critical Resolved View vendor source →

e-Boks experienced a critical incident on March 31, 2026 affecting Public login provider – Nemlog-in, lasting 5h 26m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2026, 07:01 AM UTC
Resolved
Mar 31, 2026, 12:28 PM UTC
Duration
5h 26m
Detected by Pingoru
Mar 31, 2026, 07:01 AM UTC

Affected components

Public login provider – Nemlog-in

Update timeline

  1. investigating Mar 31, 2026, 07:01 AM UTC

    Der opleves problemer på den offentlige Digital Post løsning, hvilket betyder, at det ikke er muligt at logge på e-Boks via Nemlog-in. Fejlen er rapporteret til Digitaliseringsstyrelsen og afventer deres fejlrettelse. Det er muligt at logge på e-Boks via app. There are problems with the public digital mail solution, which means that it is not possible to log in to e-Boks via Nemlog-in. The problem has been reported to the Danish Agency for Digital Government and is awaiting their error correction. It is still possible to log in to e-Boks via the app.

  2. investigating Mar 31, 2026, 07:24 AM UTC

    We are continuing to investigate this issue.

  3. identified Mar 31, 2026, 07:30 AM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Mar 31, 2026, 12:28 PM UTC

    This incident has been resolved.