e-Boks incident

Driftforstyrrelser på den offentlige Digital Post løsning / The public sector´s supplier of Digital Post experiences operational disruptions.

Major Resolved View vendor source →

e-Boks experienced a major incident on June 3, 2025 affecting NgDP Commercial Front End Client and Public Digital Post and 1 more component, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2025, 10:12 AM UTC
Resolved
Jun 03, 2025, 11:31 AM UTC
Duration
1h 19m
Detected by Pingoru
Jun 03, 2025, 10:12 AM UTC

Affected components

NgDP Commercial Front End ClientPublic Digital PostPublic login provider – Nemlog-in

Update timeline

  1. identified Jun 03, 2025, 10:12 AM UTC

    "Udbyderen af offentlig Digital Post oplever i øjeblikket driftsforstyrrelser. e-Boks kan stadig tilgås for post fra private virksomheder. ------------------------------------------------- The public sector´s supplier of Digital Post experiences operational disruptions. e-Boks can still be accessed for mail from private companies."

  2. identified Jun 03, 2025, 11:05 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jun 03, 2025, 11:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 03, 2025, 11:31 AM UTC

    This incident has been resolved.