e-Boks Outage History

e-Boks had 10 outages in the last 2 years totaling 18h 15m of downtime — averaging 0.4 incidents per month.

There were 10 e-Boks outages since November 4, 2024 totaling 18h 15m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.e-boks.com

Notice August 18, 2026

Problemer på den offentlige NemLog-in / There are problems with the public NemLog-in solution

Detected by Pingoru: Aug 18, 2026, 11:08 PM UTC
Resolved: Aug 19, 2026, 01:51 AM UTC
Duration: 2h 43m

Affected: e-Boks web client users - Denmarke-Boks web client company - DenmarkPublic login provider – Nemlog-in

Timeline · 3 updates

identified Aug 18, 2026, 11:08 PM UTC

Der opleves problemer på den offentlige Digital Post løsning, hvilket betyder, at det ikke er muligt at logge på e-Boks via Nemlog-in. Fejlen er rapporteret til Digitaliseringsstyrelsen og afventer deres fejlrettelse. Det er muligt at logge på e-Boks via app. There are problems with the public digital mail solution, which means that it is not possible to log in to e-Boks via Nemlog-in. The problem has been reported to the Danish Agency for Digital Government and is awaiting their error correction. It is still possible to log in to e-Boks via the app.
identified Aug 18, 2026, 11:09 PM UTC

We are continuing to work on a fix for this issue.
resolved Aug 19, 2026, 01:51 AM UTC

This incident has been resolved.

Read the full incident report →

Major August 7, 2026

e-Boks oplever driftsforstyrrelser. Kom på via e-Boks mobile enheder / e-Boks operational disruptions. But available on mobile devices

Detected by Pingoru: Aug 07, 2026, 06:58 PM UTC
Resolved: Aug 07, 2026, 11:57 PM UTC
Duration: 4h 59m

Affected: e-Boks App Denmarke-Boks web client users - Denmarke-Boks web client company - Denmarke-Boks web client users - Swedene-Boks web client users - Norway

Timeline · 3 updates

identified Aug 07, 2026, 06:58 PM UTC

Der kan opleves driftsforstyrrelser på e-Boks. e-Boks kan dog tilgås via mobile enheder. Vi arbejder på at udbedre fejlen hurtigst muligt. Vi beklager de gener, det måtte medføre. Næste opdatering kl hh:mm. --------------------------- There may be some disruption to the operation of the e-Boks services. However, e-Boks is available on mobile devices. We are working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause. Next update at hh:mm. Med venlig hilsen / Kind regards e-Boks
identified Aug 07, 2026, 09:22 PM UTC

We are continuing to work on a fix for this issue.
resolved Aug 07, 2026, 11:57 PM UTC

This incident has been resolved.

Read the full incident report →

Notice June 24, 2026

Driftforstyrrelser på den offentlige Digital Post løsning / The public sector´s supplier of Digital Post experiences operational disruptions.

Detected by Pingoru: Jun 24, 2026, 02:41 AM UTC
Resolved: Jun 24, 2026, 05:27 AM UTC
Duration: 2h 46m

Affected: NgDP Commercial Front End ClientPublic Digital Post

Timeline · 3 updates

identified Jun 24, 2026, 02:41 AM UTC

Udbyderen af offentlig Digital Post oplever i øjeblikket driftsforstyrrelser. e-Boks kan stadig tilgås for post fra private virksomheder. ------------------------------------------------- The public sector´s supplier of Digital Post experiences operational disruptions. e-Boks can still be accessed for mail from private companies.
identified Jun 24, 2026, 02:42 AM UTC

We are continuing to work on a fix for this issue.
resolved Jun 24, 2026, 05:27 AM UTC

This incident has been resolved.

Read the full incident report →

Notice May 21, 2026

e-Boks are experiencing operational disturbances

Detected by Pingoru: May 21, 2026, 06:21 AM UTC
Resolved: May 21, 2026, 07:30 AM UTC
Duration: 1h 8m

Affected: e-Boks App Denmarke-Boks web client users - Denmarke-Boks App Swedene-Boks web client company - Denmarke-Boks App Norway

Timeline · 3 updates

investigating May 21, 2026, 06:21 AM UTC

e-Boks har i øjeblikket driftsforstyrrelser. Der bliver arbejdet på at finde fejlen. Næste opdatering: kl. Vi beklager de gener, det måtte medføre. -------------------------------------- e-Boks is experiencing operational disruptions. Work is underway to investigate the problem. Next update at: We apologize for any inconvenience this may cause. Med venlig hilsen / Kind regards e-Boks
monitoring May 21, 2026, 07:01 AM UTC

A fix has been implemented and we are monitoring the results.
resolved May 21, 2026, 07:30 AM UTC

This incident has been resolved.

Read the full incident report →

Major November 12, 2025

e-Boks fejl identificeret / e-Boks Incident identified affecting the DEMO environment

Detected by Pingoru: Nov 12, 2025, 09:22 AM UTC
Resolved: Nov 12, 2025, 09:27 AM UTC
Duration: 5m

Affected: e-Boks web client users - DenmarkDEMO DK environmente-Boks web client company - Denmark

Timeline · 2 updates

identified Nov 12, 2025, 09:22 AM UTC

Fejlen er identificeret, og en rettelse er under implementering. ------------------------------------ The issue has been identified and a fix is being implemented. Med venlig hilsen / Kind regards e-Boks
resolved Nov 12, 2025, 09:27 AM UTC

This incident has been resolved.

Read the full incident report →

Critical September 1, 2025

e-Boks driftsforstyrrelser / e-Boks operational disruptions

Detected by Pingoru: Sep 01, 2025, 01:04 PM UTC
Resolved: Sep 01, 2025, 02:54 PM UTC
Duration: 1h 49m

Affected: e-Boks App Denmarke-Boks web client users - DenmarkInternational REST APIe-Boks App Swedene-Boks web client company - DenmarkPublic REST API - Denmarke-Boks App Norwaye-Boks web client users - SwedenEBMS API - Norwaye-Boks web client users - NorwayS/MIMEFile interface

Timeline · 3 updates

identified Sep 01, 2025, 01:04 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Sep 01, 2025, 02:54 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Sep 01, 2025, 02:54 PM UTC

This incident has been resolved.

Read the full incident report →

Notice May 9, 2025

Alle e-Boks services er utilgængelige / All services at e-Boks are inaccessible

Detected by Pingoru: May 09, 2025, 07:18 AM UTC
Resolved: May 09, 2025, 09:44 AM UTC
Duration: 2h 26m

Affected: e-Boks App Denmarke-Boks web client users - DenmarkSigning serviceDEMO DK environmentInternational REST APIe-Boks App Swedene-Boks web client company - DenmarkDEMO NO environmentNotification servicePublic REST API - Denmarke-Boks App Norwaye-Boks web client users - SwedenINTEGRATION environmentPush serviceEBMS API - Norwaye-Boks web client users - NorwayS/MIMEFile interface

Timeline · 4 updates

investigating May 09, 2025, 07:18 AM UTC

Alle e-Boks services er utilgængelige. Der bliver arbejdet på at løse problemet. Næste opdatering: Kl. 10:00 Vi beklager de gener, det måtte medføre. ------------------------------------ All services at e-Boks are inaccessible. Work is underway to resolve the problem. Next update at: 10:00 We apologize for any inconvenience this may cause. Med venlig hilsen / Kind regards e-Boks
identified May 09, 2025, 08:40 AM UTC

The issue has been identified and a fix is being implemented.
monitoring May 09, 2025, 09:09 AM UTC

A fix has been implemented and we are monitoring the results.
resolved May 09, 2025, 09:44 AM UTC

This incident has been resolved.

Read the full incident report →

Major February 4, 2025

Problemer med e-Boks signeringsløsning / Problems with e-Boks signing service

Detected by Pingoru: Feb 04, 2025, 07:28 AM UTC
Resolved: Feb 04, 2025, 08:01 AM UTC
Duration: 33m

Affected: Signing service

Timeline · 3 updates

investigating Feb 04, 2025, 07:28 AM UTC

Nets is experiencing operational disturbances with the Signing and Identification services Vi oplever i øjeblikket problemer med signerings servicen. Vi arbejder med vores leverandør på at få løst problemet. Vi beklager generne. Næste opdatering: 09:30 We are currently experiencing problems with the signing service. We are working with our supplier to resolve the issue. We apologise for any inconvenience caused. Next update: 09:30 Med venlig hilsen / Kind regards e-Boks
monitoring Feb 04, 2025, 07:33 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Feb 04, 2025, 08:01 AM UTC

This incident has been resolved.

Read the full incident report →

Critical February 3, 2025

e-Boks fejl identificeret / e-Boks Incident identified

Detected by Pingoru: Feb 03, 2025, 08:43 AM UTC
Resolved: Feb 03, 2025, 09:24 AM UTC
Duration: 41m

Timeline · 4 updates

identified Feb 03, 2025, 08:43 AM UTC

Fejlen er identificeret, og en rettelse er under implementering. ------------------------------------ The issue has been identified and a fix is being implemented. Med venlig hilsen / Kind regards e-Boks
identified Feb 03, 2025, 08:48 AM UTC

We are continuing to work on a fix for this issue.
monitoring Feb 03, 2025, 09:22 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Feb 03, 2025, 09:24 AM UTC

This incident has been resolved.

Read the full incident report →

Major January 21, 2025

e-Boks driftsforstyrrelser / e-Boks operational disruptions - MQ

Detected by Pingoru: Jan 21, 2025, 07:05 AM UTC
Resolved: Jan 21, 2025, 08:07 AM UTC
Duration: 1h 1m

Timeline · 3 updates

investigating Jan 21, 2025, 07:05 AM UTC

Der opleves driftsforstyrrelser på e-Boks services. Vi arbejder på at udbedre fejlen hurtigst muligt. Vi beklager de gener, det måtte medføre. Næste opdatering: Kl 10:00. ------------------------------ We are experiening some disruption to the operation of the e-Boks services. We are working to resolve this as soon as possible. We apologize for any inconvenience this may cause. Next update at: 10:00. Med venlig hilsen / Kind regards e-Boks "
monitoring Jan 21, 2025, 07:48 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Jan 21, 2025, 08:07 AM UTC

This incident has been resolved.

Read the full incident report →