e-Boks incident

Problemer på den offentlige NemLog-in / There are problems with the public NemLog-in solution

Notice Resolved View vendor source →

e-Boks experienced a notice incident on August 18, 2026 affecting e-Boks web client users - Denmark and e-Boks web client company - Denmark and 1 more component, lasting 2h 43m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2026, 11:08 PM UTC
Resolved
Aug 19, 2026, 01:51 AM UTC
Duration
2h 43m
Detected by Pingoru
Aug 18, 2026, 11:08 PM UTC

Affected components

e-Boks web client users - Denmarke-Boks web client company - DenmarkPublic login provider – Nemlog-in

Update timeline

  1. identified Aug 18, 2026, 11:08 PM UTC

    Der opleves problemer på den offentlige Digital Post løsning, hvilket betyder, at det ikke er muligt at logge på e-Boks via Nemlog-in. Fejlen er rapporteret til Digitaliseringsstyrelsen og afventer deres fejlrettelse. Det er muligt at logge på e-Boks via app. There are problems with the public digital mail solution, which means that it is not possible to log in to e-Boks via Nemlog-in. The problem has been reported to the Danish Agency for Digital Government and is awaiting their error correction. It is still possible to log in to e-Boks via the app.

  2. identified Aug 18, 2026, 11:09 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Aug 19, 2026, 01:51 AM UTC

    This incident has been resolved.