e-Boks incident

Problemer med e-Boks signeringsløsning / Problems with e-Boks signing service

e-Boks experienced a critical incident on October 15, 2024 affecting Signing service, lasting 1h 38m. The incident has been resolved; the full update timeline is below.

Started: Oct 15, 2024, 08:04 PM UTC
Resolved: Oct 15, 2024, 09:43 PM UTC
Duration: 1h 38m
Detected by Pingoru: Oct 15, 2024, 08:04 PM UTC

Affected components

Signing service

Update timeline

investigating Oct 15, 2024, 08:04 PM UTC

Vi oplever i øjeblikket problemer med signerings servicen. Vi arbejder med vores leverandør på at få løst problemet. Vi beklager generne. Næste opdatering: 23:00 We are currently experiencing problems with the signing service. We are working with our supplier to resolve the issue. We apologise for any inconvenience caused. Next update: 23:00 Med venlig hilsen / Kind regards e-Boks
investigating Oct 15, 2024, 09:02 PM UTC

Nets is experiencing operational disturbances with Signing and Identification services
monitoring Oct 15, 2024, 09:27 PM UTC

NETS has implemented a fix and we are monitoring
resolved Oct 15, 2024, 09:43 PM UTC

This incident has been resolved.