e-Boks incident
e-Boks are experiencing operational disturbances
e-Boks experienced a minor incident on November 1, 2024 affecting e-Boks App Denmark and e-Boks web client users - Denmark and 1 more component, lasting 8h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 01, 2024, 09:32 AM UTC
e-Boks har i øjeblikket driftsforstyrrelser. Der bliver arbejdet på at finde fejlen. Næste opdatering: kl. 12:00 Vi beklager de gener, det måtte medføre. -------------------------------------- e-Boks is experiencing operational disruptions. Work is underway to investigate the problem. Next update at: 12:00 We apologize for any inconvenience this may cause. Med venlig hilsen / Kind regards e-Boks
- identified Nov 01, 2024, 11:04 AM UTC
e-Boks har i øjeblikket driftsforstyrrelser. Der bliver arbejdet på at finde fejlen. Fejlen lader til at være relateret til specifikke internet udbydere Næste opdatering: kl. 14:00 Vi beklager de gener, det måtte medføre. -------------------------------------- e-Boks is experiencing operational disruptions. Work is underway to investigate the problem. Next update at: 14:00 The error seems to be related to specific ISP's We apologize for any inconvenience this may cause. Med venlig hilsen / Kind regards e-Boks
- monitoring Nov 01, 2024, 12:57 PM UTC
A fix has been implemented and we are monitoring the results.
- identified Nov 01, 2024, 03:12 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Nov 01, 2024, 05:59 PM UTC
This incident has been resolved.