e-Boks incident

e-Boks driftsforstyrrelser / e-Boks operational disruptions - MQ

Major Resolved View vendor source →

e-Boks experienced a major incident on January 21, 2025 affecting e-Boks App Denmark and e-Boks web client users - Denmark and 1 more component, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2025, 07:05 AM UTC
Resolved
Jan 21, 2025, 08:07 AM UTC
Duration
1h 1m
Detected by Pingoru
Jan 21, 2025, 07:05 AM UTC

Affected components

e-Boks App Denmarke-Boks web client users - DenmarkSigning serviceDEMO DK environmentInternational REST APIe-Boks App Swedene-Boks web client company - DenmarkDEMO NO environmentNotification servicePublic REST API - Denmark

Update timeline

  1. investigating Jan 21, 2025, 07:05 AM UTC

    Der opleves driftsforstyrrelser på e-Boks services. Vi arbejder på at udbedre fejlen hurtigst muligt. Vi beklager de gener, det måtte medføre. Næste opdatering: Kl 10:00. ------------------------------ We are experiening some disruption to the operation of the e-Boks services. We are working to resolve this as soon as possible. We apologize for any inconvenience this may cause. Next update at: 10:00. Med venlig hilsen / Kind regards e-Boks "

  2. monitoring Jan 21, 2025, 07:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 21, 2025, 08:07 AM UTC

    This incident has been resolved.