e-Boks incident

Problemer med e-Boks signeringsløsning / Problems with e-Boks signing service

e-Boks experienced a critical incident on February 4, 2025 affecting Signing service, lasting 20m. The incident has been resolved; the full update timeline is below.

Started: Feb 04, 2025, 06:55 AM UTC
Resolved: Feb 04, 2025, 07:15 AM UTC
Duration: 20m
Detected by Pingoru: Feb 04, 2025, 06:55 AM UTC

Affected components

Signing service

Update timeline

investigating Feb 04, 2025, 06:55 AM UTC

Vi oplever i øjeblikket problemer med signerings servicen. Vi arbejder med vores leverandør på at få løst problemet. Vi beklager generne. Næste opdatering 08:40 We are currently experiencing problems with the signing service. We are working with our supplier to resolve the issue. We apologise for any inconvenience caused. Next update: hh:mm Med venlig hilsen / Kind regards e-Boks
investigating Feb 04, 2025, 07:12 AM UTC

We are continuing to investigate this issue.
resolved Feb 04, 2025, 07:15 AM UTC

This incident has been resolved.