e-Boks incident

Problemer med e-Boks signeringsløsning / Problems with e-Boks signing service

e-Boks experienced a major incident on February 4, 2025 affecting Signing service, lasting 33m. The incident has been resolved; the full update timeline is below.

Started: Feb 04, 2025, 07:28 AM UTC
Resolved: Feb 04, 2025, 08:01 AM UTC
Duration: 33m
Detected by Pingoru: Feb 04, 2025, 07:28 AM UTC

Affected components

Signing service

Update timeline

investigating Feb 04, 2025, 07:28 AM UTC

Nets is experiencing operational disturbances with the Signing and Identification services Vi oplever i øjeblikket problemer med signerings servicen. Vi arbejder med vores leverandør på at få løst problemet. Vi beklager generne. Næste opdatering: 09:30 We are currently experiencing problems with the signing service. We are working with our supplier to resolve the issue. We apologise for any inconvenience caused. Next update: 09:30 Med venlig hilsen / Kind regards e-Boks
monitoring Feb 04, 2025, 07:33 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Feb 04, 2025, 08:01 AM UTC

This incident has been resolved.