e-Boks incident

Alle e-Boks services er utilgængelige / All services at e-Boks are inaccessible

Notice Resolved View vendor source →

e-Boks experienced a notice incident on May 9, 2025 affecting e-Boks App Denmark and e-Boks web client users - Denmark and 1 more component, lasting 2h 26m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2025, 07:18 AM UTC
Resolved
May 09, 2025, 09:44 AM UTC
Duration
2h 26m
Detected by Pingoru
May 09, 2025, 07:18 AM UTC

Affected components

e-Boks App Denmarke-Boks web client users - DenmarkSigning serviceDEMO DK environmentInternational REST APIe-Boks App Swedene-Boks web client company - DenmarkDEMO NO environmentNotification servicePublic REST API - Denmark

Update timeline

  1. investigating May 09, 2025, 07:18 AM UTC

    Alle e-Boks services er utilgængelige. Der bliver arbejdet på at løse problemet. Næste opdatering: Kl. 10:00 Vi beklager de gener, det måtte medføre. ------------------------------------ All services at e-Boks are inaccessible. Work is underway to resolve the problem. Next update at: 10:00 We apologize for any inconvenience this may cause. Med venlig hilsen / Kind regards e-Boks

  2. identified May 09, 2025, 08:40 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 09, 2025, 09:09 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 09, 2025, 09:44 AM UTC

    This incident has been resolved.