Duo Security experienced a minor incident on June 10, 2026 affecting AI Assistant and AI Assistant and 1 more component, lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 10, 2026, 02:17 PM UTC
We are currently investigating an issue affecting AI Assistant functionality in the US-W1 (US West-1) region. Users may experience errors or be unable to access AI Assistant features. Our engineering teams are actively investigating the issue and working to restore normal service as quickly as possible. Please check back here or subscribe to updates for the latest information.
- resolved Jun 10, 2026, 03:35 PM UTC
The issue affecting AI Assistant functionality in the US-W1 region has been resolved. Our team has verified that services are operating normally, and monitoring has confirmed system stability. Thank you for your patience while we resolved this issue.