Dude Solutions incident

FSDirect - Incorrect Task Notification Information

Dude Solutions experienced a minor incident on August 1, 2025 affecting FSDirect, lasting 9d 21h. The incident has been resolved; the full update timeline is below.

Started: Aug 01, 2025, 04:19 PM UTC
Resolved: Aug 11, 2025, 01:59 PM UTC
Duration: 9d 21h
Detected by Pingoru: Aug 01, 2025, 04:19 PM UTC

Affected components

FSDirect

Update timeline

investigating Aug 01, 2025, 04:19 PM UTC

Our team is currently investigating an issue in FSDirect where some Task Notification Emails are showing incorrect Buildings and/or Rooms. This is being investigated as our top priority, and we will work to have a resolution out as soon as possible. In the meantime, we recommend logging into FSDirect to view any tasks that are assigned to you. Thank you for your patience! Please contact [email protected] if you have any questions.
resolved Aug 11, 2025, 01:59 PM UTC

This incident has been resolved.