Dstny is currently experiencing a critical incident affecting EU, which began 19h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating Oct 19, 2026, 03:19 PM UTC
Our Platform team has identified the root cause of the issue and implemented corrective measures to restore application services. We will continue to monitor service availability for the next 24 hours. and do not anticipate any further impact at this time. Thank you. Dstny Support.
- monitoring Oct 19, 2026, 03:26 PM UTC
Our Platform team has identified the root cause of the issue and implemented corrective measures to restore application services. We will continue to monitor service availability for the next 24 hours. and do not anticipate any further impact at this time. Thank you. Dstny Support.
- monitoring Oct 19, 2026, 03:32 PM UTC
We are writing to inform you that an issue occurred earlier, affecting our Core calling platform, including desktop clients and desk phones, in the Nordics region. The incident has been fully resolved, and services have been restored. This caused inbound calls to fail when answered by an IVR for users in the affected areas. Our Platform team identified the root cause of the issue and implemented corrective measures to restore application services. We will continue to monitor service availability for the next 24 hours to ensure there is no further impact. We do not anticipate any further impact at this time. We apologise for any inconvenience caused, thank you for your understanding, and appreciate your continued patience. If you have any questions or concerns, please do not hesitate to contact our support team. Dstny Support