Drumkit incident

Drumkit performance is degraded

Minor Resolved View vendor source →

Drumkit experienced a minor incident on October 12, 2026 affecting API and AI Suggestions and 1 more component, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2026, 01:58 PM UTC
Resolved
Oct 12, 2026, 02:16 PM UTC
Duration
18m
Detected by Pingoru
Oct 12, 2026, 01:58 PM UTC

Affected components

APIAI SuggestionsSidebar

Update timeline

  1. investigating Oct 12, 2026, 01:58 PM UTC

    Status: Investigating We are having slower performance when looking up quotes in Quick Quote or building loads in Builder. Authentication may also be affected. As a result, some actions may fail. Retrying should fix most actions. Affected components Sidebar (Degraded performance) API (Degraded performance) AI Suggestions (Degraded performance)

  2. identified Oct 12, 2026, 02:11 PM UTC

    Status: Identified We've identified the issue and are deploying a fix. Affected components AI Suggestions (Degraded performance) Sidebar (Degraded performance) API (Degraded performance)

  3. resolved Oct 12, 2026, 02:16 PM UTC

    Status: Resolved We are back and no longer degraded. Affected components Sidebar (Operational) API (Operational) AI Suggestions (Operational)