Dropbox incident

Shared sub-content may be inaccessible

Minor Resolved View vendor source →

Dropbox experienced a minor incident on April 24, 2024 affecting Website, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2024, 02:40 PM UTC
Resolved
Apr 25, 2024, 06:18 PM UTC
Duration
1d 3h
Detected by Pingoru
Apr 24, 2024, 02:40 PM UTC

Affected components

Website

Update timeline

  1. investigating Apr 24, 2024, 02:40 PM UTC

    Shared sub-content may be inaccessible for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.

  2. investigating Apr 24, 2024, 05:11 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 24, 2024, 08:34 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Apr 25, 2024, 08:37 AM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Apr 25, 2024, 06:18 PM UTC

    This incident has been resolved.