Dropbox incident

Degraded experience on mobile Android users

Minor Resolved View vendor source →

Dropbox experienced a minor incident on May 24, 2024 affecting Mobile Application, lasting 14d 18h. The incident has been resolved; the full update timeline is below.

Started
May 24, 2024, 12:41 AM UTC
Resolved
Jun 07, 2024, 07:40 PM UTC
Duration
14d 18h
Detected by Pingoru
May 24, 2024, 12:41 AM UTC

Affected components

Mobile Application

Update timeline

  1. investigating May 24, 2024, 12:41 AM UTC

    Some users may have a degraded experience on mobile Android. We are currently investigating this issue.

  2. identified May 24, 2024, 08:21 PM UTC

    Some users may continue to have a degraded experience on mobile Android. The issue has been identified and a fix will be implemented.

  3. identified May 28, 2024, 05:25 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Jun 07, 2024, 07:40 PM UTC

    This incident has been resolved. Users are advised to download the latest version of the mobile application.