Dropbox incident

Phone support may not be working as expected for some Team Admins

Minor Resolved View vendor source →

Dropbox experienced a minor incident on June 22, 2024 affecting Support Services, lasting 3h 58m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2024, 01:47 AM UTC
Resolved
Jun 22, 2024, 05:46 AM UTC
Duration
3h 58m
Detected by Pingoru
Jun 22, 2024, 01:47 AM UTC

Affected components

Support Services

Update timeline

  1. investigating Jun 22, 2024, 01:47 AM UTC

    Calling support may not be working as expected for some Team Admins. We are working to fix the problem as quickly as we can. We’ll share another update shortly.

  2. resolved Jun 22, 2024, 05:46 AM UTC

    This incident has been resolved.