Dropbox incident

Photos tab in Android app may not be loading as expected

Minor Resolved View vendor source →

Dropbox experienced a minor incident on June 21, 2024 affecting Mobile Application, lasting 3d 22h. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2024, 06:30 PM UTC
Resolved
Jun 25, 2024, 04:33 PM UTC
Duration
3d 22h
Detected by Pingoru
Jun 21, 2024, 06:30 PM UTC

Affected components

Mobile Application

Update timeline

  1. investigating Jun 21, 2024, 06:30 PM UTC

    The photos tab in Dropbox's Android app may not be loading as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.

  2. monitoring Jun 21, 2024, 09:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 25, 2024, 04:33 PM UTC

    This incident has been resolved.