Dropbox incident

The Desktop App might not be loading for some users

Minor Resolved View vendor source →

Dropbox experienced a minor incident on September 25, 2024 affecting Desktop Application, lasting 5h 51m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2024, 06:10 PM UTC
Resolved
Sep 26, 2024, 12:01 AM UTC
Duration
5h 51m
Detected by Pingoru
Sep 25, 2024, 06:10 PM UTC

Affected components

Desktop Application

Update timeline

  1. investigating Sep 25, 2024, 06:10 PM UTC

    The Desktop App might not be loading for some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

  2. resolved Sep 26, 2024, 12:01 AM UTC

    This incident has been resolved.