Dropbox incident

Dropbox may not be working as expected

Minor Resolved View vendor source →

Dropbox experienced a minor incident on October 23, 2024 affecting Website and Desktop Application and 1 more component, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2024, 06:24 PM UTC
Resolved
Oct 23, 2024, 06:59 PM UTC
Duration
35m
Detected by Pingoru
Oct 23, 2024, 06:24 PM UTC

Affected components

WebsiteDesktop ApplicationMobile ApplicationAPIPaperPasswordsDashReplayDocSendSupport Services

Update timeline

  1. investigating Oct 23, 2024, 06:24 PM UTC

    Dropbox may not be working as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.

  2. investigating Oct 23, 2024, 06:24 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 23, 2024, 06:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 23, 2024, 06:59 PM UTC

    We’re back! Dropbox should be up and running. Thanks for bearing with us.