Dropbox incident

Desktop installer failing to download

Minor Resolved View vendor source →

Dropbox experienced a minor incident on November 7, 2024 affecting Desktop Application, lasting 4d 23h. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2024, 11:31 PM UTC
Resolved
Nov 12, 2024, 11:08 PM UTC
Duration
4d 23h
Detected by Pingoru
Nov 07, 2024, 11:31 PM UTC

Affected components

Desktop Application

Update timeline

  1. investigating Nov 07, 2024, 11:31 PM UTC

    We are aware of reports regarding the desktop application meta-installer failing to download for some Windows users. Our team is currently investigating the issue.

  2. resolved Nov 12, 2024, 11:08 PM UTC

    This incident has been resolved.