Dropbox incident

DocSend unavailable

Major Resolved View vendor source →

Dropbox experienced a major incident on January 22, 2025 affecting DocSend, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2025, 03:45 PM UTC
Resolved
Jan 22, 2025, 03:52 PM UTC
Duration
6m
Detected by Pingoru
Jan 22, 2025, 03:45 PM UTC

Affected components

DocSend

Update timeline

  1. investigating Jan 22, 2025, 03:45 PM UTC

    DocSend is currently unavailable, we are investigating the issue.

  2. resolved Jan 22, 2025, 03:52 PM UTC

    Issue is resolved. Customers could have experienced errors or long load times from 14:21 to 14:24 UTC and 15:32 to 15:31 UTC