Dropbox incident

Some Windows users may not be able to use the online-only functionality

Minor Resolved View vendor source →

Dropbox experienced a minor incident on March 20, 2025 affecting Desktop Application, lasting 14d 19h. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2025, 08:35 PM UTC
Resolved
Apr 04, 2025, 04:22 PM UTC
Duration
14d 19h
Detected by Pingoru
Mar 20, 2025, 08:35 PM UTC

Affected components

Desktop Application

Update timeline

  1. identified Mar 20, 2025, 08:35 PM UTC

    Some Windows users may not be able to use the online-only functionality. We're working to fix the problem as quickly as we can.

  2. identified Mar 21, 2025, 05:55 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Mar 26, 2025, 04:32 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Apr 01, 2025, 03:14 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Apr 04, 2025, 04:22 PM UTC

    This incident has been resolved.