Dropbox incident

Dropbox may be unavailable for some users

Minor Resolved View vendor source →

Dropbox experienced a minor incident on May 1, 2025 affecting Website and Desktop Application and 1 more component, lasting 4h 10m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2025, 09:57 PM UTC
Resolved
May 02, 2025, 02:07 AM UTC
Duration
4h 10m
Detected by Pingoru
May 01, 2025, 09:57 PM UTC

Affected components

WebsiteDesktop ApplicationReplayDocSend

Update timeline

  1. investigating May 01, 2025, 09:57 PM UTC

    Dropbox may be unavailable for some users. We’re having some trouble with our services currently. We’re working to fix the problem as quickly as we can.

  2. investigating May 01, 2025, 10:38 PM UTC

    We are continuing to investigate this issue.

  3. identified May 02, 2025, 01:29 AM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved May 02, 2025, 02:07 AM UTC

    This incident has been resolved.