Dropbox experienced a minor incident on May 14, 2025 affecting Website and Desktop Application and 1 more component, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
WebsiteDesktop ApplicationMobile ApplicationAPIPaperDashReplay
Update timeline
- investigating May 14, 2025, 06:24 PM UTC
We are currently investigating this issue.
- investigating May 14, 2025, 06:33 PM UTC
We are continuing to investigate this issue.
- monitoring May 14, 2025, 06:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 14, 2025, 07:24 PM UTC
This incident has been resolved.