DroneMobile experienced a minor incident on December 5, 2020 affecting Drone Accounts, lasting 1h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Drone Accounts
Update timeline
- identified Dec 05, 2020, 12:59 AM UTC
We have identified an issue on an external partner's API that is preventing us from accepting and processing payments. We have a support ticket created with this vendor and will update as we learn more.
- resolved Dec 05, 2020, 02:43 AM UTC
Our vendor has updated their SSL certificate. All billing issues have been resolved.