DroneMobile incident

Intermittent Device communication

Minor Resolved View vendor source →

DroneMobile experienced a minor incident on April 12, 2021 affecting Drone X1, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Apr 12, 2021, 05:06 PM UTC
Resolved
Apr 12, 2021, 06:28 PM UTC
Duration
1h 21m
Detected by Pingoru
Apr 12, 2021, 05:06 PM UTC

Affected components

Drone X1

Update timeline

  1. investigating Apr 12, 2021, 05:06 PM UTC

    We're currently investigating an intermittent issue with the routing of commands to select Drone devices.

  2. identified Apr 12, 2021, 05:15 PM UTC

    The issue has been identified and a fix is being implemented within the next 15-20 minutes.

  3. identified Apr 12, 2021, 05:28 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Apr 12, 2021, 05:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 12, 2021, 06:28 PM UTC

    This incident has been resolved.