DroneMobile incident

Drone Command Failures

Major Resolved View vendor source →

DroneMobile experienced a major incident on May 26, 2021 affecting Drone DR3x00,DR5400/DR6400 and Drone X1, lasting 2h 14m. The incident has been resolved; the full update timeline is below.

Started
May 26, 2021, 04:53 PM UTC
Resolved
May 26, 2021, 07:07 PM UTC
Duration
2h 14m
Detected by Pingoru
May 26, 2021, 04:53 PM UTC

Affected components

Drone DR3x00,DR5400/DR6400Drone X1

Update timeline

  1. investigating May 26, 2021, 04:53 PM UTC

    We are currently investigating an issue that may cause requests to your devices to fail.

  2. investigating May 26, 2021, 04:53 PM UTC

    We are continuing to investigate this issue.

  3. monitoring May 26, 2021, 05:24 PM UTC

    A fix has been deployed and we are monitoring to ensure stability.

  4. identified May 26, 2021, 06:01 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring May 26, 2021, 06:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved May 26, 2021, 07:07 PM UTC

    This incident has been resolved.