DroneMobile experienced a minor incident on August 7, 2021 affecting Drone API and Drone Accounts and 1 more component, lasting 1h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Drone APIDrone AccountsDrone DR3x00,DR5400/DR6400Drone Activation PortalDrone X1
Update timeline
- identified Aug 07, 2021, 03:15 AM UTC
An issue with a third-party vendor is causing intermittent application performance issues.
- monitoring Aug 07, 2021, 04:37 AM UTC
Our vendor has corrected the issues impacting our solutions. We will continue to monitor this issue until we see 100% resolution no our side.
- resolved Aug 07, 2021, 05:08 AM UTC
This incident has been resolved.