DroneMobile experienced a major incident on May 27, 2022 affecting Drone DR3x00,DR5400/DR6400 and Drone X1, lasting 54m. The incident has been resolved; the full update timeline is below.
Affected components
Drone DR3x00,DR5400/DR6400Drone X1
Update timeline
- investigating May 27, 2022, 05:44 PM UTC
Device messages are being sent and received, but are failing to log properly since early this morning. Alert messages may also not be properly logged and delivered. We are investigating the issue and hope to have it resolved shortly.
- investigating May 27, 2022, 06:18 PM UTC
We are continuing to investigate this issue.
- monitoring May 27, 2022, 06:19 PM UTC
We have implemented a fix and are monitoring all services to ensure that the issue is truly resolved.
- resolved May 27, 2022, 06:39 PM UTC
This incident has been resolved.