DroneMobile incident

Intermittent Device Command Errors

Major Resolved View vendor source →

DroneMobile experienced a major incident on August 16, 2022 affecting Drone API and Drone DR3x00,DR5400/DR6400 and 1 more component, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Aug 16, 2022, 09:39 PM UTC
Resolved
Aug 16, 2022, 10:45 PM UTC
Duration
1h 5m
Detected by Pingoru
Aug 16, 2022, 09:39 PM UTC

Affected components

Drone APIDrone DR3x00,DR5400/DR6400Drone X1

Update timeline

  1. investigating Aug 16, 2022, 09:39 PM UTC

    We are currently investing this issue.

  2. identified Aug 16, 2022, 10:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 16, 2022, 10:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Aug 16, 2022, 10:37 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Aug 16, 2022, 10:44 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Aug 16, 2022, 10:45 PM UTC

    This incident has been resolved.