DroneMobile experienced a critical incident on September 9, 2022 affecting Drone API and Drone DR3x00,DR5400/DR6400 and 1 more component, lasting 3h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Drone APIDrone DR3x00,DR5400/DR6400Drone X1
Update timeline
- investigating Sep 09, 2022, 03:12 PM UTC
We are currently investigating the issue
- identified Sep 09, 2022, 03:22 PM UTC
Our cloud partner is experiencing an outage that is impacting our infrastructure.
- identified Sep 09, 2022, 04:33 PM UTC
Our cloud partner has identified the issue on their side and is working to resolve it. They expect a resolution in 1-2 hours.
- monitoring Sep 09, 2022, 06:45 PM UTC
Our cloud vendor has resolved the issue on their side, and we are monitoring the situation.
- resolved Sep 09, 2022, 07:07 PM UTC
This incident has been resolved.