DroneMobile incident

IoT failure

Critical Resolved View vendor source →

DroneMobile experienced a critical incident on November 1, 2022 affecting Drone DR3x00,DR5400/DR6400 and Drone X1, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Nov 01, 2022, 10:11 PM UTC
Resolved
Nov 01, 2022, 11:45 PM UTC
Duration
1h 33m
Detected by Pingoru
Nov 01, 2022, 10:11 PM UTC

Affected components

Drone DR3x00,DR5400/DR6400Drone X1

Update timeline

  1. identified Nov 01, 2022, 10:11 PM UTC

    We are implementing a fix for the IoT outage, but do not have an estimated time of completion yet.

  2. resolved Nov 01, 2022, 11:45 PM UTC

    The underlying issue has been resolved, but we are working on restoring historical log data.