DroneMobile incident

Service Outage

Critical Resolved View vendor source →

DroneMobile experienced a critical incident on November 21, 2023 affecting Drone API and Drone DR3x00,DR5400/DR6400 and 1 more component, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2023, 09:20 PM UTC
Resolved
Nov 21, 2023, 11:13 PM UTC
Duration
1h 52m
Detected by Pingoru
Nov 21, 2023, 09:20 PM UTC

Affected components

Drone APIDrone DR3x00,DR5400/DR6400Drone X1

Update timeline

  1. investigating Nov 21, 2023, 09:20 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 21, 2023, 09:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Nov 21, 2023, 09:37 PM UTC

    We are currently investigating this issue.

  4. identified Nov 21, 2023, 10:45 PM UTC

    The issue has been identified and a fix is being implemented.

  5. identified Nov 21, 2023, 10:54 PM UTC

    We are continuing to work on a fix for this issue.

  6. monitoring Nov 21, 2023, 11:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Nov 21, 2023, 11:13 PM UTC

    This incident has been resolved.